Escalation from my manager about not addressing the comments

I was completely astonished by the escalation mail because the call got over smoothly and the hand off was done with the onsite team for their updates. I couldn’t understand why this escalation mail came to me and wanted to understand how my manager got involved into this opportunity, as he was requesting me to take ownership of this opportunity and he would not be able to support this. I closed off my laptop and don’t wanted to respond to that escalation mail and wanted to discuss it with my manager the next day. On the next day, I went to the office logged into my laptop and was waiting for my manager’s arrival, he arrived and was questioning me about what was happening in the last day and what are all the comments shared by the delivery lead and why it was not addressed. This moment I was completely taken aback and was conveying to my manager that we tried to address the comments as much as possible and have requested on-site team to work on the other updates. Learn more about what happened in next blog post at “G R Team Sites”

Excitement about first rating and hope for promotion

After knowing that I have been awarded first rating continuously for the second straight year, I couldn’t control my excitement and really upbeat about upcoming hike. My colleague who pinged me about the rating couldn’t believe that I was awarded first rating continuously for the second straight year and was affirmative to me about the possibility of getting promotion in the current year. Couple of my old teammates who had moved to new team was also pinging me about the rating and was surprised that I got first rating for the second consecutive year and was also congratulating that I totally deserve this recognition. As per the company norms getting one first rating would ensure promotion and, in my case, I have got consecutive first rating for two years in a row and this is virtual route for promotion. To know more about my promotion, continue reading at “G R Team Sites”.

Finishing off the tight deadline opportunity

So, my next day starts with the call from this tight opportunity and to the horror, there was no major update made to the deck and they were again adding few more inputs to be added in the deck. I was completely furious and finished off the call smoothly and went to office to finish this high burden of work. Again, I start with the calls to multiple delivery person and was getting their feedback and expected outcome for the deck. The day was completely busy by managing multiple action items to be completed simultaneously and now I was able to complete the work a little bit earlier before the call, as I had finished most of the work in the deck bit earlier and it was even reviewed in the accounts team. So, now I was cautious enough that I conveyed that delivery manager to be available in the call and we can close it today. By meticulous planning and forecasting the work from my end, we were able to finish the deck and only commercial part was needed to be addressed and delivery person needed to work on it. Continue reading at “G R Team Sites”

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Long weekend with short TAT opportunity

Again, I was having two opportunities in my hand at work, one being no or very less work and other one had very short turn around time and had to be submitted within a week. As a initial process we share the questionnaire with the client and as usual we are hoping that client would take longer time to respond for the questions and we were sure that the deadline would be extended furthermore, so would have enough time to put in solution and respond to the client requirements. However, to all the teams surprise the client had responded to questionnaire the very next day and had clearly stated that there would not be any extension to the deadline. The accounts team had stared to put guns on all teams and suggesting them to provide inputs at the earliest and to work on coming long weekends. I was surprised to hear that and I immediately responded to the accounts team that our delivery teams are not available on long weekends and would be available only the next day and we would provide our response before the deadline. Continue reading at “G R Team Sites”