About Get Resource
The bill is wrong and the helpline has run out of answers. Most people give up there, because the amount is small and the argument is tiring. That is the whole job. We write for the ones who do not give up, and we try to make the second attempt shorter and better aimed than the first one was.
- Get Resource has been running since 2009 and is still publishing today. More than 500 articles are here to search.
- A complaint only works if it is written down and aimed at the right desk. So we check the rule, the tariff page or the licence condition before we write, and we quote it where you can see it. Advertising pays for the site. Paid links are labelled, and no advertiser has ever been given a say in what a piece concludes.
- The questions are the ones a subscriber actually has. Why has my plan changed without a message. Who do I write to when the shop and the operator each blame the other. What proof do I need before anyone will listen.
- We take the subscriber’s side and say so. That is a position rather than a neutral summary, and it is why the pieces here read like an argument.
- Follow along and you learn the shape of these fights before you are in one, when a dated record is worth more than an hour of shouting. You waste less time. You win a few of them.
Every piece starts with a document. The tariff sheet, the licence condition, the terms you agreed to without reading, whichever one the operator would rather you did not quote back at them. Then we write the complaint we would send ourselves.
Shajini, editor: bills, fees and the rules providers would rather not quote
Shajini edits Get Resource. The pieces here take the reader's side against a provider, so the bar for evidence is higher, not lower: every complaint rests on the bill line, the tariff or the rule the provider would rather not quote. The tone stays firm and factual.
- Fees and charges are quoted from the provider's own published tariff or terms, with the month they were checked.
- Compliance rules such as EPR targets and packaging taxes are read from the regulator's text, not a consultant's summary.
- Where the provider has a fair point, the piece gives it.
- Every figure is traced to the document that produced it. For Get Resource that usually means CPCB's EPR notices, HMRC guidance on Plastic Packaging Tax, EUR-Lex, TRAI tariff orders and consumer regulations, and providers' own terms and price lists. Prices and plan terms carry the month they were checked.
- Each article adds working you will not find in the coverage it draws on: a worked example with its assumptions shown, a cost over time, or a side-by-side reading of the actual rules.
- Measurements are credited to the independent lab that made them. When nothing was tested hands-on, the article says so.
- Each article closes with a short “How we checked this” note listing its sources and the date it was last verified.
- Shajini reviews every article after it goes live. If something is wrong or out of date, write to us and it is corrected with a dated note.
A rant gets ignored, and the same complaint with a rule number attached tends to get an answer.
Send it to whoever needs it next.
Follow along and the next unfair charge meets someone who already knows where to push. Read on. If a piece here helps a neighbour or a parent get a wrong charge reversed without three weeks of phone calls, that is the whole point of writing it down.
Get Resource has published on hzympack.com since 2009, on one beat: telecom, connectivity and consumer accountability in India. The publisher is G R Sites — a trading name rather than an incorporated company, writing since 2008.
Funding is disclosed advertising and sponsored placement, and nothing else: no paywall, no
subscription, no affiliate network. Every paid placement carries rel="sponsored" and
is labelled where it appears. Advertisers get no sight of a piece before it runs and cannot have a
label removed.
One editorial policy covers all fifteen titles — sourcing, authorship, where AI is used, corrections and disclosure. It states that no author identity or credential is ever invented. Read the editorial standards, or write to [email protected]. A correction request is acknowledged by a person within 24 hours.
Get Resource is one of fifteen titles published by G R Sites, an independent publisher writing since 2008, under one editorial policy and one disclosure standard. The other fourteen take the same suspicious eye elsewhere. To repairs. To the shopping app. To the offer that reads better than it works.
Start here: every guide on Get Resource, in one list.
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